Best Buy is reportedly canceling all orders for the delayed Samsung Galaxy Fold phone due to the lack of a new release date from Samsung.
In an email sent out to customers, Best Buy stated:
“with breakthrough designs and technology come many hurdles and the possibility to face a plethora of unforeseen hiccups. These hurdles have led Samsung to postpone the release of the Galaxy Fold, and Samsung has not provided a new release date. Because we put our customers first and want to ensure they are taken care of in the best possible manner, Best Buy has decided to cancel all current pre-orders for the Samsung Galaxy Fold.”
This email comes only one month after Samsung announced that it would be indefinitely delaying the Galaxy Fold while it figures out the various issues that cropped up on review units.
In a statement released to The Verge, Samsung promised that it would have a new release date for the Fold in “the coming weeks.”
“We are working closely with all of our distribution partners, including Best Buy, to deliver the Galaxy Fold to customers as quickly as possible. Customers that received a cancellation notice of their pre-order from Best Buy may choose to be notified once the item is available. A new release date for the Galaxy Fold will be announced in the coming weeks. Samsung values the trust our customers place in us and we want to thank them for their patience and understanding.”
Foldable phones… maybe not quite yet. Will we post updates as soon as we have a confirmed release date from Samsung.